Returns, Exchanges and Warranties

Need to return, exchange, or have a warranty issue?
Just contact us - we'll take care of everything!

Contact Customer Service

support@chetsshoes.com

800-499-5476

Important Information for Exchanges & Returns

Your satisfaction is our top priority. If you need to return or exchange a pair of boots, our team is here to help every step of the way. For the fastest service, please give us a call or send us an email. You will receive personalized, priority support and we will make the process as simple and efficient as possible.

Please note that due to program limitations, redeemed vouchers cannot be reissued or reused on the website, even after a product is returned. Not to worry, we will make sure you are fully taken care of. Our team will handle your exchange, update your order, and make sure your voucher is applied to your new pair of boots. If you are returning a pair of boots, our team will be happy to guide you through the return process. Please note that exception vouchers are issued by your employer, so you will need to contact your supervisor to request one once the return is complete.

Your feet mean business. We're here to protect them!

Questions & Inquiries

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